Acclaim - GL Export is not balanced

Acclaim - GL Export is not balanced

Problem:

When exporting payroll data to your accounting package, you may get a message that Totals for Department XXXX Do Not Balance.

Solution:

This error indicates an omission in the chart of accounts for the specified department.

Print the General Ledger report for the department indicated.

  • Check the report for an earning or deduction category, which has an amount but no account.

  • Check that Net Pay has an account specified.

  • Check the benefit, payroll tax, accrual, and employer contribution categories for a non-zero item that has an account under Debits but not under Credits, or visa versa.

 

 Note: When you have detected the offending item, from the main Paymate window select Setup > Departments and Accounts. Select the department, and complete the chart of accounts.