Acclaim - GL Export is not balanced
Problem:
When exporting payroll data to your accounting package, you may get a message that Totals for Department XXXX Do Not Balance.
Solution:
This error indicates an omission in the chart of accounts for the specified department.
Print the General Ledger report for the department indicated.
Check the report for an earning or deduction category, which has an amount but no account.
Check that Net Pay has an account specified.
Check the benefit, payroll tax, accrual, and employer contribution categories for a non-zero item that has an account under Debits but not under Credits, or visa versa.
Note: When you have detected the offending item, from the main Paymate window select Setup > Departments and Accounts. Select the department, and complete the chart of accounts.